Emotional Intelligence 2 0

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The Emotional Intelligence Quick Book

The Emotional Intelligence Quick Book Pdf/ePub eBook Author: ,
Editor: Simon and Schuster
ISBN: 1416548734
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The Emotional Intelligence Quick Book by , Summary

An accessible, how-to guide that brings focus to the unique skills that comprise emotional intelligence and incorporate these tools into your life. EMOTIONAL INTELLIGENCE: THE #1 PREDICTOR OF PROFESSIONAL SUCCESS AND PERSONAL EXCELLENCE In today's fast-paced world of competitive workplaces and chaotic personal lives, each of us is searching for effective tools that can make our schedules, behaviors, and relationships more manageable. The Emotional Intelligence Quickbook shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential. Authors Bradberry and Greaves use their years of experience as emotional intelligence researchers, consultants, and speakers to revitalize our current understanding of emotional intelligence. They have combined their latest research on emotional intelligence with a quick, easy-to-use format and cut-to-the-chase information to demonstrate how this other kind of "smart" helps us to decrease our stress, increase our productivity, understand our emotions as they happen, and interact positively with those around us. The Emotional Intelligence Quickbook brings this concept to light in a way that has not been done before -- making EQ practical and easy to apply in every aspect of our daily lives. The Quickbook will help you to: -Engage the four unique areas of EQ: self-awareness, self-management, social awareness, and relationship management -Increase your EQ through the use of these skill-building techniques -Apply your EQ at work to develop leadership skills and improve teamwork, making you a better manager and a more desirable employee -Practice your EQ outside the office environment to benefit your relationships with loved ones, making you a better partner and parent -Access the link between your EQ and your physical well-being to improve your overall health -Measure your current EQ through access to the authors' bestselling online Emotional Intelligence Appraisal

Study Guide

Study Guide Pdf/ePub eBook Author: BookCaps
Editor: BookCaps Study Guides
ISBN: 1621074552
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Study Guide by BookCaps Summary

Travis Bradberry and Jean Greaves's "Emotional Intelligence" packs a lot of concepts into a short space; if it's been awhile since you read the book or if you just need a quick refresher, let us help. This study guide explains all the key concepts and people in the book, as well as gives a summary of what's learned in each chapter. This book is based off of the updated and expanded version. BookCap Study Guides do not contain text from the actual book, and are not meant to be purchased as alternatives to reading the book. This study guide is an unofficial companion and not endorsed by the author or publisher of the book. We all need refreshers every now and then. Whether you are a student trying to cram for that big final, or someone just trying to understand a book more, BookCaps can help. We are a small, but growing company, and are adding titles every month.

Integrity

Integrity Pdf/ePub eBook Author: Henry Cloud
Editor: Harper Collins
ISBN: 0061745189
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Integrity by Henry Cloud Summary

Integrity—more than simple honesty, it's the key to success. A person with integrity has the ability to pull everything together, to make it all happen no matter how challenging the circumstances. Drawing on experiences from his work, Dr. Henry Cloud, a clinical psychologist, leadership coach, corporate consultant and nationally syndicated radio host, shows how our character can keep us from achieving all we want to (or could) be. In Integrity, Dr. Cloud explores the six qualities of character that define integrity, and how people with integrity: Are able to connect with others and build trust Are oriented toward reality Finish well Embrace the negative Are oriented toward increase Have an understanding of the transcendent Integrity is not something that you either have or don't, but instead is an exciting growth path that all of us can engage in and enjoy.

Focus (HBR Emotional Intelligence Series)

Focus (HBR Emotional Intelligence Series) Pdf/ePub eBook Author: Harvard Business Review,Daniel Goleman,Heidi Grant,Amy Jen Su,Rasmus Hougaard,Maura Nevel Thomas
Editor: Harvard Business Press
ISBN: 1633696596
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Focus (HBR Emotional Intelligence Series) by Harvard Business Review,Daniel Goleman,Heidi Grant,Amy Jen Su,Rasmus Hougaard,Maura Nevel Thomas Summary

The importance of achieving focus goes well beyond your own productivity. Deep focus allows you to lead others successfully, find clarity amid uncertainty, and heighten your sense of professional fulfillment. Yet the forces that challenge sustained focus range from dinging phones to office politics to life's everyday worries. This book explains how to strengthen your ability to focus, manage your team's attention, and break the cycle of distraction. This volume includes the work of: Daniel Goleman Heidi Grant Amy Jen Su Rasmus Hougaard HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Working With Emotional Intelligence

Working With Emotional Intelligence Pdf/ePub eBook Author: Daniel Goleman
Editor: Bantam
ISBN: 0553903217
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Working With Emotional Intelligence by Daniel Goleman Summary

Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.

Resonant Leadership

Resonant Leadership Pdf/ePub eBook Author: Richard Boyatzis,Annie McKee
Editor: Harvard Business Press
ISBN: 1422163482
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Resonant Leadership by Richard Boyatzis,Annie McKee Summary

The blockbuster best seller Primal Leadership introduced us to "resonant" leaders--individuals who manage their own and others' emotions in ways that drive success. Leaders everywhere recognized the validity of resonant leadership, but struggled with how to achieve and sustain resonance amid the relentless demands of work and life. Now, Richard Boyatzis and Annie McKee provide an indispensable guide to overcoming the vicious cycle of stress, sacrifice, and dissonance that afflicts many leaders. Drawing from extensive multidisciplinary research and real-life stories, Resonant Leadership offers a field-tested framework for creating the resonance that fuels great leadership. Rather than constantly sacrificing themselves to workplace demands, leaders can manage the cycle using specific techniques to combat stress, avoid burnout, and renew themselves physically, mentally, and emotionally. The book reveals that the path to resonance is through mindfulness, hope, and compassion and shows how intentionally employing these qualities creates effective and enduring leadership. Great leaders are resonant leaders. Resonant Leadership offers the inspiration--and tools--to spark and sustain resonance in ourselves and in those we lead.

Emotional Intelligence for Sales Success

Emotional Intelligence for Sales Success Pdf/ePub eBook Author: Colleen Stanley
Editor: AMACOM
ISBN: 0814430309
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Emotional Intelligence for Sales Success by Colleen Stanley Summary

Even skilled salespeople buckle in tough selling situations-getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. Those are examples of the fight-or-flight response-something salespeople learn to avoid when they build their emotional intelligence. Studies have shown that emotional intelligence (EI) is a strong indicator of success. In Emotional Intelligence for Sales Success, sales trainer and expert Colleen Stanley shows how closely EI is tied to sales performance and how salespeople can sharpen their skills to maximize results. Readers will discover: * How to increase impulse control for better questioning and listening * The EI skills related to likability and trust * How empathy leads to bigger sales conversations and more effective solutions * How emotional intelligence can improve prospecting efforts * The EI skills shared by top sales producers * And much more Emotional intelligence plays a vital role at every stage of the sales process, from business development to closing the deal. When customers can get product information and price comparisons online, the true differentiator is the ability to deftly solve problems and build relationships-EI territory!

The 21 Irrefutable Laws of Leadership

The 21 Irrefutable Laws of Leadership Pdf/ePub eBook Author: John C. Maxwell
Editor: HarperCollins Leadership
ISBN: 1418508268
FileSize: 633kb
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The 21 Irrefutable Laws of Leadership by John C. Maxwell Summary

This expanded and updated edition of one of the most trusted and referenced leadership books of all time features new insights and revised content that is fundamental for any leader. Internationally recognized leadership expert, speaker, and author John C. Maxwell has taken this million-seller and made it even better: Every Law of Leadership has been sharpened and updated Seventeen new leadership stories are included Two new Laws of Leadership are introduced New evaluation tool will reveal your leadership strengths—and weaknesses New application exercises in every chapter will help you grow Why would Dr. Maxwell make changes to his best-selling book? “A book is a conversation between the author and reader,” says Maxwell. “It’s been ten years since I wrote The 21 Laws of Leadership. I’ve grown a lot since then. I’ve taught these laws in dozens of countries around the world. This new edition gives me the opportunity to share what I’ve learned.”

Emotional Intelligence

Emotional Intelligence Pdf/ePub eBook Author: Gill Hasson
Editor: John Wiley & Sons
ISBN: 0857085468
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Emotional Intelligence by Gill Hasson Summary

From the author of the bestselling Mindfulness: Be Mindful. Live in the Moment. Emotional Intelligence is fast becoming the skill to master that will unlock your true potential. You’ve probably noticed that it’s not the smartest people that are the most successful or the most fulfilled in life; being clever, talented or skilled is not enough. It’s your ability to manage your feelings, other people and your interactions with them that makes the difference. We’re all born with this ability - emotional intelligence is a skill and we all have the capacity to develop this skill. This book will show you how. It will change the way you think about emotions. Instead of thinking of emotions as being positive or negative, you will learn that all emotions have a positive intent – all emotions have our best interests in mind. Improve your emotional intelligence and you improve your ability to understand and manage emotions. You can think clearly and creatively, manage stress and challenges, communicate well with others and display trust, empathy and confidence. You will be in a better position to handle situations, events and other people that in the past you’ve found difficult or stressful. Emotional Intelligence will show you how to heighten your EQ and improve your personal and work life, including how to • be more assertive and confident • express how you feel, what you want and don’t want. • understand what others are feeling and forge stronger relationships • manage office politics and navigate the social complexities of the workplace • manage anxiety, anger and disappointment • deal with bullying • motivate and inspire others

The EQ Edge

The EQ Edge Pdf/ePub eBook Author: Steven J. Stein,Howard E. Book
Editor: John Wiley & Sons
ISBN: 0470952644
FileSize: 655kb
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The EQ Edge by Steven J. Stein,Howard E. Book Summary

REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most important dynamic of your makeup? Is it your A) intelligence quotient? or B) emotional quotient? If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But your IQ is fixed and unchangeable. The real key to personal and professional growth is your emotional intelligence quotient, which you can nurture and develop by learning more about EQ from the international bestseller The EQ Edge. Authors Steven J. Stein and Howard E. Book show you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm-all of which are essential ingredients of success. The EQ Edge offers fascinating-and sometimes surprising-insights into what it takes to be a top law-enforcement officer, lawyer, school principal, student, doctor, dentist or CEO. You will learn what the top EQ factors are across many different kinds of jobs, from business managers and customer service representatives to HR professionals and public servants. The EQ Edge will help you determine which personnel are the right fit for job opportunities and who among your staff are the most promising leaders and drivers of your business. And because all of us have other roles-parent, spouse, caregiver to aging parents, neighbor, friend-The EQ Edge also describes how everyone can be more successful in these relationships. "Finally, a practical and usable guide to what emotional intelligence is all about. This book peels the onion on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership

What Makes a Leader? (Harvard Business Review Classics)

What Makes a Leader? (Harvard Business Review Classics) Pdf/ePub eBook Author: Daniel Goleman
Editor: Harvard Business Press
ISBN: 1633692612
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What Makes a Leader? (Harvard Business Review Classics) by Daniel Goleman Summary

When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision—the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities—but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate. Psychologist and author Daniel Goleman first brought the term "emotional intelligence" to a wide audience with his 1995 book of the same name, and Goleman first applied the concept to business with a 1998 classic Harvard Business Review article. In his research at nearly 200 large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader. The chief components of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skill—can sound unbusinesslike, but Goleman found direct ties between emotional intelligence and measurable business results. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come.

Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series)

Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series) Pdf/ePub eBook Author: Harvard Business Review,Daniel Goleman,Ellen Langer,Christina Congleton,Annie McKee
Editor: Harvard Business Press
ISBN: 1633693813
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Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series) by Harvard Business Review,Daniel Goleman,Ellen Langer,Christina Congleton,Annie McKee Summary

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.

Pussy

Pussy Pdf/ePub eBook Author: Regena Thomashauer
Editor: Hay House, Inc
ISBN: 1401950256
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Pussy by Regena Thomashauer Summary

It just may be the most pejorative word in the English language. It’s the ultimate salacious smack to a woman’s dignity, used to hurt, humiliate, and dehumanize. No one calls you a “pussy” when they want to tell you how radiant you look, how capably you work, or what an inspiring life you lead. That’s about to change. In this remarkable book, Regena Thomashauer, founder of Mama Gena’s School of Womanly Arts, reclaims the word for what it rightly is: the highest of all possible compliments, a sacred living prayer. Pussy has been written to reacquaint you with your own power source —both figuratively and literally. Drawing on Mama Gena’s 25 years of research into women’s history, experience, and potential, you’ll ramp up your “cliteracy” and learn to awaken a part of yourself you’ve been taught to repress or even despise. You’ll see that pussy is anything but pornographic —it’s actually the seat of all feminine power and pleasure. And you’ll discover how a woman’s sensual awareness is critical for her spiritual, intellectual, and emotional health. In these pages, Mama Gena reveals: • The secret ingredient every woman is missing • How to crack the confidence code • Why sex appeal is an inside job • What’s ahead on the next frontier of feminism —and how you can help make it happen • And much more When you open this book, you’re being handed the keys to a turned-on life —which simply means authentic, radiant, and open to pleasure and joy. By turns earthy and erudite, passionately argued and laugh-out-loud funny, Pussy is your call to tune in, turn on, and live more richly and fully than you ever thought you could.

Eastern European Perspectives on Emotional Intelligence

Eastern European Perspectives on Emotional Intelligence Pdf/ePub eBook Author: Lada Kaliská,John Pellitteri
Editor: Routledge
ISBN: 1000346854
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Eastern European Perspectives on Emotional Intelligence by Lada Kaliská,John Pellitteri Summary

This book offers a unique perspective on Emotional Intelligence (EI) research in Eastern Europe, analyzing current trends in the research and application of EI in a region with a distinct socio-political history. Bringing together leading researchers from seven countries, namely Bulgaria, Croatia, Lithuania, Serbia, Slovakia, Poland, and Russia, chapters within this edited volume present original research that illustrates both the etic and emic aspects of emotions, to discuss how EI research can address psychosocial challenges across different societies. Using a selection of cross-cultural frameworks for comparison, contributors to the volume make important developments to the field of EI research by instating a cultural and regional adaptation of EI theories. This includes considerations of EI from a collectivistic perspective as well as the relevance of creating psychological measurement tools that reflect and represent the cultural and linguistic nuances in the adaptive use of emotional information. Eastern European Perspectives on Emotional Intelligence will prove a valuable resource for academics, researchers, and students of cultural and social psychology, or particularly for those seeking to expand their conceptual understanding of EI.

Societal Entrepreneurship and Competitiveness

Societal Entrepreneurship and Competitiveness Pdf/ePub eBook Author: Leo-Paul Dana,Vanessa Ratten
Editor: Emerald Group Publishing
ISBN: 1838674713
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Societal Entrepreneurship and Competitiveness by Leo-Paul Dana,Vanessa Ratten Summary

This edited book is an important contribution to entrepreneurship literature, as it focuses on the sociological aspects of entrepreneurial behavior. The chapters encompass research on social and community-based entrepreneurship and investigate how the cultural and social conditions of a region influence entrepreneurship.

Global Considerations in Entrepreneurship Education and Training

Global Considerations in Entrepreneurship Education and Training Pdf/ePub eBook Author: Carvalho, Luísa Cagica,Daniel, Ana Dias
Editor: IGI Global
ISBN: 1522576762
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Global Considerations in Entrepreneurship Education and Training by Carvalho, Luísa Cagica,Daniel, Ana Dias Summary

Entrepreneurship education has gained considerable interest in the last decade, both in the political and academic arenas, because it fosters innovation and plays a crucial role in developing the business landscape. However, instructors are faced with challenges related to creating successful learning objectives, suitable methodologies, and measuring the impact of these programs. Global Considerations in Entrepreneurship Education and Training provides an interdisciplinary approach to foster and support entrepreneurship and the development of entrepreneurial competences in students. Providing insights from developed and developing countries, it features coverage on a broad range of topics such as learning environments, blended learning approaches, learning methodologies, and teacher education. This book is ideally designed for academics, university teachers, researchers, post-graduate students, and developers and researchers.

An Introduction to Emotional Intelligence

An Introduction to Emotional Intelligence Pdf/ePub eBook Author: Lorraine Dacre Pool,Pamela Qualter
Editor: John Wiley & Sons
ISBN: 1119114438
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An Introduction to Emotional Intelligence by Lorraine Dacre Pool,Pamela Qualter Summary

Bridges the gap between the scholarly literature and “pop-psych” books on EI Emotional Intelligence (EI) has become a topic of vast and growing interest worldwide and is concerned with the ways in which we perceive, identify, understand, and manage emotions. It is an aspect of individual difference that can impact a number of important outcomes throughout a person’s lifespan. Yet, until now there were no authoritative books that bridge the gap between scholarly articles on the subject, often published in obscure professional journals, and the kind of books found in the “pop-psych” sections of most large bookstores. This book fills that gap, addressing the key issues from birth through to old age, including the impact of EI on child development, social relationships, the workplace, and health. It is a useful introduction to the academic study of EI, including its history as a concept. Featuring contributions by an international team of EI researchers, this thought provoking and informative book offers students, educators, mental health professionals, and general readers a comprehensive, critical, and accessible introduction to state-of-the-art EI theory and research. From the historical origins of EI to its contemporary applications across an array of domains, An Introduction to Emotional Intelligence explores what the research evidence tells us about it, why it is important, and how it is measured. Throughout each chapter any potentially tricky words or concepts are highlighted and explained. And, most chapters feature activities to spur further reflection on the subject matter covered as well as ideas on how to apply aspects of EI to various questions or problems arising in the readers’ lives. Features contributions from expert authors from around the world with experience of researching and teaching EI theory and practice Makes EI concepts, foundations, research, and theory accessible to a wider audience of readers than ever before Explores EI’s roots in psychological thinking dating back to early 20th century and considers the reasons for its widespread popularity in contemporary times Reviews the latest research into the constructs of ability EI and trait EI and their validity in relation to health, wellbeing, social relationships, academic, and work performance An Introduction to Emotional Intelligence is fascinating and informative reading and a source of practical insight for students of psychology, management and leadership, education, social work and healthcare, and those working in education, health settings and in psychological counseling professions.

Emotional Intelligence for Project Managers

Emotional Intelligence for Project Managers Pdf/ePub eBook Author: Anthony Mersino
Editor: AMACOM
ISBN: 0814432786
FileSize: 1813kb
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Emotional Intelligence for Project Managers by Anthony Mersino Summary

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces readers to all facets of EI and shows how emotions can be leveraged to meet project goals. They'll learn how to: * Set the tone and direction for the project * Communicate effectively * Motivate, inspire, and engage their team * Encourage flexibility and collaboration * Deal productively with stress, criticism, and change * Establish the kind of high morale that attracts top performers * And more The second edition includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership. Without the people skills necessary to lead effectively, even the most care fully orchestrated project can fall apart. This indispensable guide gives project managers the tools they need to create winning teams and get the job done right and on time.

The EQ Edge

The EQ Edge Pdf/ePub eBook Author: Steven J. Stein,Howard E. Book
Editor: John Wiley & Sons
ISBN: 0470952644
FileSize: 655kb
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The EQ Edge by Steven J. Stein,Howard E. Book Summary

REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most important dynamic of your makeup? Is it your A) intelligence quotient? or B) emotional quotient? If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But your IQ is fixed and unchangeable. The real key to personal and professional growth is your emotional intelligence quotient, which you can nurture and develop by learning more about EQ from the international bestseller The EQ Edge. Authors Steven J. Stein and Howard E. Book show you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm-all of which are essential ingredients of success. The EQ Edge offers fascinating-and sometimes surprising-insights into what it takes to be a top law-enforcement officer, lawyer, school principal, student, doctor, dentist or CEO. You will learn what the top EQ factors are across many different kinds of jobs, from business managers and customer service representatives to HR professionals and public servants. The EQ Edge will help you determine which personnel are the right fit for job opportunities and who among your staff are the most promising leaders and drivers of your business. And because all of us have other roles-parent, spouse, caregiver to aging parents, neighbor, friend-The EQ Edge also describes how everyone can be more successful in these relationships. "Finally, a practical and usable guide to what emotional intelligence is all about. This book peels the onion on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership

Emotions and Emotional Intelligence in Organizations

Emotions and Emotional Intelligence in Organizations Pdf/ePub eBook Author: Nicolae Sfetcu
Editor: MultiMedia Publishing
ISBN: 6060333389
FileSize: 325kb
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Emotions and Emotional Intelligence in Organizations by Nicolae Sfetcu Summary

An argumentation for the dualistic importance of emotions in society, individually and at community level. The current tendency of awareness and control of emotions through emotional intelligence has a beneficial effect in business and for the success of social activities but, if we are not careful, it can lead to irreversible alienation at individual and social level. The paper consists of three main parts: Emotions (Emotional models, Emotional processing, Happiness, Philosophy of emotions, Ethics of emotions), Emotional intelligence (Models of emotional intelligence, Emotional intelligence in research and education, Philosophy of emotional intelligence, Emotional intelligence in Eastern philosophy), Emotional intelligence in organizations (Emotional work, Philosophy of emotional intelligence in organizations, Criticism of emotional intelligence in organizations, Ethics of emotional intelligence in organizations). In the Conclusions I present a summary of the statements in the paper. CONTENTS: Abstract 1. Emotions 1.1 Models of emotion 1.2 Processing emotions 1.3 Happiness 1.4 The philosophy of emotions 1.5 The ethics of emotions 2. Emotional intelligence 2.1 Models of emotional intelligence 2.1.1 Model of abilities of Mayer and Salovey 2.1.2 Goleman's mixed model 2.1.3 The mixed model of Bar-On 2.1.4 Petrides' model of traits 2.2 Emotional intelligence in research and education 2.3 The philosophy of emotional intelligence 2.3.1 Emotional intelligence in Eastern philosophy 3. Emotional intelligence in organizations 3.1 Emotional labor 3.2 The philosophy of emotional intelligence in organizations 3.3 Critique of emotional intelligence in organizations 3.4 Ethics of emotional intelligence in organizations Conclusions Bibliography DOI: 10.13140/RG.2.2.32802.79041